Refund Policy
Effective: 03/02/2023
Thank you for choosing Ultra Packs for your digital products. We value your trust and want you to be satisfied with every order. Review the following policy to understand how refunds work on our site.
1. Refund Eligibility
Refunds are available only for digital products if:
You have not accessed or downloaded the files.
You request a refund within 5 days of purchase.
2. Non-Refundable Products
If you have accessed or downloaded the digital files, a refund will not be issued.
3. How to Request a Refund
Email our support team at hello@ultrapacks.shop using the subject line "Refund Request - [Your Order Number]."
Include a brief explanation of your reason for the refund request.
4. Refund Process
Once your request is reviewed and approved, your refund will be processed to the original payment method within 3 business days.
5. File Access and Refunds
Refunds are not available if the digital files have been accessed or downloaded.
6. Contact Us
For questions or concerns about this policy, contact us at hello@ultrapacks.shop.
7. Policy Changes
Ultra Packs may update this refund policy at any time without notice. Changes take effect immediately once posted on our website.
By completing a purchase with Ultra Packs, you agree to these terms.
Thank you for shopping with us!
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